Learning Kit (LK)- Related Queries
How can I update or correct my child’s details in the official documents?
It is easy to update or correct your child’s details in the official documents by sharing the updated supporting documents. The school requires all the relevant documents for processing the updates.
What are the components of the Learning Kit?
The learning kit consists of books, an ID card, T-shirts, a planner/ diary, a checklist, and a detailed portal usage manual.
How can you accommodate the special needs in the Learning Kit (LK) for my child?
If your child has some special needs in the Learning Kit, it is recommended to convey the same to our school by reaching the parent support crew. Our team will focus on these needs and then make the decision accordingly.
The LCF issue on my child’s portal is asking again and again to be filled. How can I resolve this issue?
You can reach the parent support crew if you’re facing LCF issues. The team will help you to solve the problem and move to the next step.
Why am I unable to download the report card for my child from the portal?
There is no option to download the report card of your child for the first term. However, the report cards are available on the portal after the completion of the term. The term two report cards are available for download by parents.
How can I follow up on the Learning Kit (LK) shipment issues?
It is easy to follow up on the Learning Kit (LK) shipping issue by tracking the shipment with the tracking ID. You can reach the parent support crew to obtain the tracking ID of your shipment. Likewise, the team will followup with you on the same.
Can you arrange a soft copy of the document, like an ID car,d if it is not delivered in the Learning Kit (LK)?
You can reach the parent support crew to arrange a soft copy of the document like an ID card or others. Our team then arranges the documents according to your needs and by the time arranges the soft copy.
If some learning materials are not included in the Learning Kit, what are the provisions to buy them from outside?
All the required learning materials for your child are included in the school's Learning Kit. So, there is no need to buy them from outside.
Do you offer the study materials and textbooks offered by the NIOS?
Yes, all the study materials and textbooks offered by the NIOS for grades up to eighth are included in the Learning Kit (LK). Further, you can access these materials and check the NIOS website for online course material.
My shipping address has changed, and my child is an international student. How can I communicate the same to the school?
You can reach the parent support crew using the different channels to communicate the changes in your shipping address as early as possible.
The third language books are missing from my child’s Learning Kit. How can I resolve this problem?
The third language books are not sent in the Learning Kit. So, you don’t need to worry as these books are not missing. You can reach the parent support crew in case of any issues.
My ward is an international student at your school and has received a Learning Kit with missing items. What to do to resolve this issue?
Every Learning Kit comes with a dedicated checklist to ensure that all items are delivered properly. It is advised that you can reach the parent support crew if any items are missing from the Learning Kit of your international student.
How can I return the incorrect Learning Kit delivered to my child?
You can reach the parent support crew if you want to return the incorrect Learning Kit. The team will help you with detailed instructions for returning the kit and will arrange the return to the warehouse accordingly.
My child has received books for incorrect grades. What should I do now?
It is advised that you can reach the parent support crew if you’ve received books for incorrect grades.
What should I do if some items are missing from the Learning Kit?
Every Learning Kit comes with a dedicated checklist to ensure that all items are delivered properly. It is advised that you can reach the parent support crew if any items are missing from the Learning Kit.
Are the Learning Management System (LMS) charges different from the Learning Kit charges?
The Learning Management System (LMS) charges differ from the Learning Kit charges as the latter is dispatched free of cost to the students.
What is covered under the Learning Management System (LMS) charges of the school?
The Learning Management System (LMS) charges cover the cost of applications integrated with the system, digital library, assessment charges, and other associated maintenance expenses.
I have two kids studying in your school. Why do I have to pay double shipping charges?
If you’ve two kids studying in our school, then you may have to pay double shipping charges due to the different times of dispatch of these kits. You can reach the parent support crew for more details.
How are you working to resolve the Learning Kit (LK) dispatch issues?
Our team is exploring the newest opportunities for partnerships with reliable express shipping and courier services for easy and timely deliveries. We’re focusing on the timely production of the Learning Kits (LK) at the backend. Our team is focused ...
Why is my child facing delays in the Learning Kit (LK) domestic/ international dispatch?
To ensure seamless learning, the school focuses on ensuring that every student receives the Learning Kit (LK) on time. Once you fill out the student form and complete the initial payment, you’ll get updates on the Learning Kit delivery. For ...