Why is my child facing delays in the Learning Kit (LK) domestic/ international dispatch?

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• How are you working to resolve the Learning Kit (LK) dispatch issues?

  Our team is exploring the newest opportunities for partnerships with reliable express shipping and courier services for easy and timely deliveries. We’re focusing on the timely production of the Learning Kits (LK) at the backend. Our team is focused ...

• How can you accommodate the special needs in the Learning Kit (LK) for my child?

  If your child has some special needs in the Learning Kit, it is recommended to convey the same to our school by reaching the parent support crew. Our team will focus on these needs and then make the decision accordingly.

• How can I follow up on the Learning Kit (LK) shipment issues?

  It is easy to follow up on the Learning Kit (LK) shipping issue by tracking the shipment with the tracking ID. You can reach the parent support crew to obtain the tracking ID of your shipment. Likewise, the team will followup with you on the same.

• My ward is an international student at your school and has received a Learning Kit with missing items. What to do to resolve this issue?

  Every Learning Kit comes with a dedicated checklist to ensure that all items are delivered properly. It is advised that you can reach the parent support crew if any items are missing from the Learning Kit of your international student.

• How can I return the incorrect Learning Kit delivered to my child?

  You can reach the parent support crew if you want to return the incorrect Learning Kit. The team will help you with detailed instructions for returning the kit and will arrange the return to the warehouse accordingly.