Can you arrange a soft copy of the document, like an ID car,d if it is not delivered in the Learning Kit (LK)?

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• How can I follow up on the Learning Kit (LK) shipment issues?

  It is easy to follow up on the Learning Kit (LK) shipping issue by tracking the shipment with the tracking ID. You can reach the parent support crew to obtain the tracking ID of your shipment. Likewise, the team will followup with you on the same.

• How can I return the incorrect Learning Kit delivered to my child?

  You can reach the parent support crew if you want to return the incorrect Learning Kit. The team will help you with detailed instructions for returning the kit and will arrange the return to the warehouse accordingly.

• Why is my child facing delays in the Learning Kit (LK) domestic/ international dispatch?

  To ensure seamless learning, the school focuses on ensuring that every student receives the Learning Kit (LK) on time. Once you fill out the student form and complete the initial payment, you’ll get updates on the Learning Kit delivery. For ...

• What steps are being taken if books, ID cards, or other items are missing from the Learning Kit?

  If any items are missing from the Learning Kit, parents are encouraged to contact the school’s support team immediately. The school will verify the missing items and arrange for a replacement or additional shipment as needed.

• How are you working to resolve the Learning Kit (LK) dispatch issues?

  Our team is exploring the newest opportunities for partnerships with reliable express shipping and courier services for easy and timely deliveries. We’re focusing on the timely production of the Learning Kits (LK) at the backend. Our team is focused ...