My ward is an international student at your school and has received a Learning Kit with missing items. What to do to resolve this issue?

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• What steps are being taken if books, ID cards, or other items are missing from the Learning Kit?

  If any items are missing from the Learning Kit, parents are encouraged to contact the school’s support team immediately. The school will verify the missing items and arrange for a replacement or additional shipment as needed.

• What should I do if some items are missing from the Learning Kit?

  Every Learning Kit comes with a dedicated checklist to ensure that all items are delivered properly. It is advised that you can reach the parent support crew if any items are missing from the Learning Kit.

• Why is my child facing delays in the Learning Kit (LK) domestic/ international dispatch?

  To ensure seamless learning, the school focuses on ensuring that every student receives the Learning Kit (LK) on time. Once you fill out the student form and complete the initial payment, you’ll get updates on the Learning Kit delivery. For ...

• The third language books are missing from my child’s Learning Kit. How can I resolve this problem?

  The third language books are not sent in the Learning Kit. So, you don’t need to worry as these books are not missing. You can reach the parent support crew in case of any issues.

• If some learning materials are not included in the Learning Kit, what are the provisions to buy them from outside?

  All the required learning materials for your child are included in the school's Learning Kit. So, there is no need to buy them from outside.