What should I do if some items are missing from the Learning Kit?

• Related Articles

• What steps are being taken if books, ID cards, or other items are missing from the Learning Kit?

  If any items are missing from the Learning Kit, parents are encouraged to contact the school’s support team immediately. The school will verify the missing items and arrange for a replacement or additional shipment as needed.

• My ward is an international student at your school and has received a Learning Kit with missing items. What to do to resolve this issue?

  Every Learning Kit comes with a dedicated checklist to ensure that all items are delivered properly. It is advised that you can reach the parent support crew if any items are missing from the Learning Kit of your international student.

• The third language books are missing from my child’s Learning Kit. How can I resolve this problem?

  The third language books are not sent in the Learning Kit. So, you don’t need to worry as these books are not missing. You can reach the parent support crew in case of any issues.

• Are the Learning Management System (LMS) charges different from the Learning Kit charges?

  The Learning Management System (LMS) charges differ from the Learning Kit charges as the latter is dispatched free of cost to the students.

• What are the components of the Learning Kit?

  The learning kit consists of books, an ID card, T-shirts, a planner/ diary, a checklist, and a detailed portal usage manual.