Why do some parents feel that LMS charges are unfair if they do not receive a Learning Kit?

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• What should parents do if they need to follow up on Learning Kit status or express shipping issues?

  Parents can follow up on Learning Kit status or express shipping issues by tracking the shipment via the provided tracking number.

• Who can be contacted for issues related to Learning Kit dispatch and logistics?

  Parents can contact the school’s support team for any issues related to Learning Kit dispatch and logistics. The team is available through the school’s portal, email, or hotline number (+91 96632-13636).

• Are there options to purchase textbooks from outside if they are not included in the Learning Kit?

  If specific textbooks are not included in the Learning Kit, they may not be required for your child’s curriculum. However, parents are advised to review the checklist provided in the Learning Kit to ensure all materials are included. If an item is ...

• What steps are being taken if books, ID cards, or other items are missing from the Learning Kit?

  If any items are missing from the Learning Kit, parents are encouraged to contact the school’s support team immediately. The school will verify the missing items and arrange for a replacement or additional shipment as needed.

• Why do we sometimes receive double shipping charges when sending kits to siblings?

  Double shipping charges may occur when kits for siblings are processed and dispatched separately. The school is reviewing its shipping policies to ensure that kits for siblings are bundled together whenever possible to avoid additional charges.