Why do we sometimes receive double shipping charges when sending kits to siblings?

• Related Articles

• Why does shipping sometimes take more than two months within India, and how can this be expedited?

  Shipping within India may take more than two months due to remote delivery locations, regional logistical issues, or carrier constraints. To expedite this process, the school is exploring partnerships with more reliable courier services and ...

• Why do some parents feel that LMS charges are unfair if they do not receive a Learning Kit?

  LMS charges are separate from Learning Kit costs. The LMS provides access to educational resources and tools, regardless of whether a physical Learning Kit is received.

• What is the process for returning incorrect or damaged Learning Kits and receiving replacements?

  Parents can return incorrect or damaged Learning Kits by contacting the school’s support team to initiate the return process. The school will provide instructions for returning the kit and will dispatch a replacement as soon as possible.

• What should parents do if they need to follow up on Learning Kit status or express shipping issues?

  Parents can follow up on Learning Kit status or express shipping issues by tracking the shipment via the provided tracking number.

• How should changes in the shipping address be communicated and updated, especially for international relocations or incorrect deliveries?

  Changes in the shipping address should be communicated to the school as soon as possible through the support portal or email. For international relocations or incorrect deliveries, the school will work with the courier service to update the address ...