Why are there issues with using private couriers versus India Post, and how can shipping be directed to the doorstep?
Private couriers may have different service areas or limitations compared to India Post, leading to delivery issues. The school is reviewing its courier options to ensure doorstep delivery, especially in remote or international locations.
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Why does shipping sometimes take more than two months within India, and how can this be expedited?
Shipping within India may take more than two months due to remote delivery locations, regional logistical issues, or carrier constraints. To expedite this process, the school is exploring partnerships with more reliable courier services and ...
What should parents do if they need to follow up on Learning Kit status or express shipping issues?
Parents can follow up on Learning Kit status or express shipping issues by tracking the shipment via the provided tracking number.
How can I register for the 21K Zoom link using G-Suite or resolve Zoom login issues?
If you’re facing issues registering for the 21K Zoom link via G-Suite, make sure you are logged into the correct G-Suite account provided by 21K School. If you continue to experience issues, try resetting your password or clearing your browser cache. ...
How do I troubleshoot and resolve portal loading issues or errors?
If you’re experiencing portal loading issues, try clearing your browser cache and accessing the portal using a different browser or device. If the problem continues, it could be due to server issues, in which case you should report it to IT support ...
How do I resolve device compatibility issues, particularly with MacBooks and tablets, that prevent access to necessary applications?
To resolve device compatibility issues, ensure that all necessary applications (like Zoom or the Browser) are updated to their latest versions. If compatibility issues continue, consider using an alternative device or adjusting your device settings