What to do when my child is unable to view the class or subject recordings on the portal?
The class or subject recordings are readily available on the portal after a couple of hours of class completion. So, all you need to do is wait for a while and then go through the class or subject recordings.
If you’re still unable to view the sessions, you can reach the Parent Support Crew using the following ways:
Parent Support Crew through the portal
Call +919663213636- for an emergency response call.
You can join the School lobby link- 21K School Admin lobby at https://21kschool.zoom.us/j/91595791857
Directly raise the ticket at School’s Help Desk using https://helpdesk.21kschool.in/portal/en/
Whatsapp by visiting: https://wa.me/+919663213636
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