What should you do if you can't find your child's e-library content, homework, or progress reports on the portal?

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• What should I do if I can’t upload assignments or homework to the portal?

  If you’re unable to upload assignments or homework to the portal, first check that the file size and format meet the portal’s requirements. If the problem persists, try uploading from a different browser or device.

• How can parents track their child's progress and communicate with the academic team regarding concerns?

  Parents can track their child’s progress through the school’s online portal, which provides updates on grades, attendance, and teacher feedback. They can also communicate directly with the academic team through scheduled meetings or emails.

• What should you do if you can't access digital content like eBooks or other e-resources through the portal during mid-term?

  A: If you are unable to access certain digital content, such as eBooks, after being added to the class, follow these steps to resolve the issue: Log in to the 21K School portal: Visit the login page at 21K School Portal and enter your student or ...

• How do I update my child’s personal details, such as name or address, on the portal?

  To update your child’s personal details, such as their name or address, log into the portal, navigate to the ‘Profile Section’, and submit a request for the changes. These changes usually require administrative approval and verification. If you are ...

• How can you resolve login issues with digital libraries like Oxford, Cambridge Go, and other e-content platforms?

  A: Digital libraries such as Oxford and Cambridge Go are integrated into the 21K School portal, so no separate login credentials are required. You can access them directly by following these steps: Log in to the 21K School portal using your student ...