What should parents do if they need to follow up on Learning Kit status or express shipping issues?

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• Who can be contacted for issues related to Learning Kit dispatch and logistics?

  Parents can contact the school’s support team for any issues related to Learning Kit dispatch and logistics. The team is available through the school’s portal, email, or hotline number (+91 96632-13636).

• Why do some parents feel that LMS charges are unfair if they do not receive a Learning Kit?

  LMS charges are separate from Learning Kit costs. The LMS provides access to educational resources and tools, regardless of whether a physical Learning Kit is received.

• How can we resolve issues with books sent for incorrect grades or missing items in the Learning Kit?

  Issues with incorrect or missing items can be resolved by reporting the problem to the school's support team. The school will investigate the issue and send the correct items or offer a replacement kit as required.

• Why is there a delay in dispatching the Learning Kit?

  Delays in dispatching the Learning Kit can occur due to a variety of factors, including supply chain issues, production delays, and logistical challenges. The school is working closely with suppliers and logistics partners to minimize these delays ...

• Are there options to purchase textbooks from outside if they are not included in the Learning Kit?

  If specific textbooks are not included in the Learning Kit, they may not be required for your child’s curriculum. However, parents are advised to review the checklist provided in the Learning Kit to ensure all materials are included. If an item is ...