What should I do if the Zoom app is not downloading or logging in on my mobile/tablet device?
If you’re having trouble downloading or logging into the Zoom app on a mobile or tablet device, first check if your device is compatible with the app. Try clearing the app cache or reinstalling the app. If the problem persists, ensure your internet connection is stable or contact technical support via email for further help.
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What should I do if the 21K School application crashes on my mobile or tablet device?
If the 21K School application crashes on your mobile or tablet device, ensure that your device’s operating system is up to date. Clearing the app cache or reinstalling the application might resolve the issue. If crashes persist, try using a different ...
How do I manage cases where my child is unable to connect audio or video on Zoom, or if there are issues with screen sharing?
If your child is facing issues with audio, video, or screen sharing on Zoom, check the device settings to ensure the correct input/output devices are selected. Reinstalling the Zoom app or updating the device’s drivers may help. If problems continue, ...
How do I resolve device compatibility issues, particularly with MacBooks and tablets, that prevent access to necessary applications?
To resolve device compatibility issues, ensure that all necessary applications (like Zoom or the Browser) are updated to their latest versions. If compatibility issues continue, consider using an alternative device or adjusting your device settings
How can I register for the 21K Zoom link using G-Suite or resolve Zoom login issues?
If you’re facing issues registering for the 21K Zoom link via G-Suite, make sure you are logged into the correct G-Suite account provided by 21K School. If you continue to experience issues, try resetting your password or clearing your browser cache. ...
Why are there problems with downloading report cards from the portal?
Problems with downloading report cards may arise from technical glitches or browser compatibility issues. The school’s IT team is working to resolve these issues and ensure smooth access to report cards.