What should I do if my child encounters errors while submitting assignments or joining classes due to time zone differences?

• Related Articles

• What is the process for ensuring classes start on time and maintain a consistent schedule?

  To ensure classes start on time, the school follows a structured timetable and uses reminders to inform students and teachers about upcoming sessions. Any changes to the schedule are communicated in advance to avoid disruptions.

• How do I resolve issues where TL classes are not assigned to my child, or if I want to request a batch change?

  If TL classes are not assigned to your child, or if you wish to request a batch change, verify your child’s current enrollment status and payment confirmation in the CRM. Once verified, you can request the class assignment or batch change through the ...

• What are the common reasons you might not be able to view or submit assignments or assessments in the portal, and how can these issues be resolved?

  If you cannot view or submit assignments, it may be due to technical glitches. Inform your teacher or the tech team immediately via the LMS portal to resolve the issue.

• How can I accurately track my child's attendance on the portal, and confirm if they have joined the class link?

  You can track your child's attendance by logging into the portal and navigating to the attendance section, where you can view daily attendance records. To confirm if your child has joined a class, check the portal’s real-time attendance status or ...

• What should you do if you can't find your child's e-library content, homework, or progress reports on the portal?

  If certain content is missing, it’s likely due to accessing homework or assignments after their due date, which may cause them to disappear from the portal. In such cases, you should inform the class teacher, who can then allow access again by ...