What measures are in place to address complaints regarding teacher behavior or teaching methods?
Complaints regarding teacher behavior or teaching methods are taken seriously. Parents or students can report issues to the academic coordinator or school administration, who will investigate and take appropriate action.
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How can parents track their child's progress and communicate with the academic team regarding concerns?
Parents can track their child’s progress through the school’s online portal, which provides updates on grades, attendance, and teacher feedback. They can also communicate directly with the academic team through scheduled meetings or emails.
How can parents and students request a change of teacher or class section if necessary?
Requests for a change of teacher or class section can be made by submitting a formal request to the academic office. The request is reviewed, and if valid, the necessary adjustments are made.
How often are parent-teacher meetings held, and what is the process for scheduling them?
Parent-teacher meetings are typically held 4 times in a term. Additionally, parents can schedule meetings through the school’s portal or by contacting the academic office via email.
How should changes in the shipping address be communicated and updated, especially for international relocations or incorrect deliveries?
Changes in the shipping address should be communicated to the school as soon as possible through the support portal or email. For international relocations or incorrect deliveries, the school will work with the courier service to update the address ...
How should changes in the shipping address be communicated and updated, especially for international relocations or incorrect deliveries?
Changes in the shipping address should be communicated to the school as soon as possible through the support portal or email. For international relocations or incorrect deliveries, the school will work with the courier service to update the address ...