What is the process for ensuring classes start on time and maintain a consistent schedule?

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• What are the start dates for second and third language classes, and why have there been delays?

  These classes are scheduled to start in June when school resumes after the summer break.The school ensures that any delays are communicated to students and parents in advance.

• What should I do if my child encounters errors while submitting assignments or joining classes due to time zone differences?

  Ensure your device’s time zone is correctly set. Class schedules and assignment deadlines should match your local time. If issues persist, adjust the device’s time zone settings or contact support via the LMS portal for assistance.

• What is the process for correcting errors in report cards and ensuring accurate student records?

  If there are errors in report cards, parents or students should report them to the academic office. The school will review the records and make corrections as needed to ensure accuracy.

• How do I resolve issues where TL classes are not assigned to my child, or if I want to request a batch change?

  If TL classes are not assigned to your child, or if you wish to request a batch change, verify your child’s current enrollment status and payment confirmation in the CRM. Once verified, you can request the class assignment or batch change through the ...

• What is the procedure for requesting additional guidance or remedial classes for students who need extra help?

  If a student requires extra help, parents or students can request remedial classes through the academic coordinator or directly with the subject teacher. These classes are scheduled based on the teacher’s availability.