The subject selections and Third Language (TL) allocations are not updated in my child’s portal. What should I do?

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• The subject selections and Third Language (TL) allocations are not updated in my child’s portal. What should I do?

  You can take the school’s official communication channel to reach the Parent Support Crew related to the pending subject selections and TL allocations.

• How do you manage the subject selections and fee payments in my child’s CRM?

  All the subject selections and fee payment changes in the student’s CRM are managed by the school’s team only. Parents can coordinate any possible discrepancies using the LMS portal or CRM team to resolve the issues.

• The third language books are missing from my child’s Learning Kit. How can I resolve this problem?

  The third language books are not sent in the Learning Kit. So, you don’t need to worry as these books are not missing. You can reach the parent support crew in case of any issues.

• What to do when my child is unable to view the class or subject recordings on the portal?

  The class or subject recordings are readily available on the portal after a couple of hours of class completion. So, all you need to do is wait for a while and then go through the class or subject recordings. If you’re still unable to view the ...

• My ward wants to opt out of a third language or change their third language class. What should I do?

  It is possible to opt out of a third language or change a third language class by submitting a request and reaching the parent support crew. The requested change is reviewed and approved by the team, and then the student's schedule is updated ...