How do I update my child’s personal details, such as name or address, on the portal?

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• How can you restrict your child’s ability to use chat functions or send messages through the portal?

  Currently, there is no option available for parents to restrict chat functions or messaging capabilities through the 21K School portal. However, you can monitor your child's activity and guide them on proper usage.

• How can I accurately track my child's attendance on the portal, and confirm if they have joined the class link?

  You can track your child's attendance by logging into the portal and navigating to the attendance section, where you can view daily attendance records. To confirm if your child has joined a class, check the portal’s real-time attendance status or ...

• How can you check report cards, progress, and other academic details through the portal?

  You can view your child's progress, report cards, attendance, and assignment completion status directly through the 21K School portal. This information is updated regularly, and you just need to log in to check it.

• How do I resolve issues where my child cannot access or download class recordings from the portal?

  Students cannot download recordings but can access them throughout the year on the portal. If there’s an access issue, ensure the recordings were properly uploaded and check for browser or internet issues.

• How can parents track their child's progress and communicate with the academic team regarding concerns?

  Parents can track their child’s progress through the school’s online portal, which provides updates on grades, attendance, and teacher feedback. They can also communicate directly with the academic team through scheduled meetings or emails.