How can you troubleshoot issues with specific links, like Oxford or Cambridge Go, that aren't working?

How can you troubleshoot issues with specific links, like Oxford or Cambridge Go, that aren't working?

For troubleshooting issues with accessing links like Oxford or Cambridge Go, follow these steps:

  1. Clear Your Browser Cache and Cookies:

    • On Chrome: Click the three dots in the top-right corner, go to History > Clear Browsing Data, and select "Cookies" and "Cached Images".

    • On Safari: Go to Preferences > Privacy > Manage Website Data, and click Remove All.

  2. Contact the Support Team via LMS:

    • Log in to the 21K School portal.

    • Navigate to the LMS and use the messaging feature to notify your class teacher or the school admin about the issue.

If necessary, contact the support team via email (info@21kschool.com) or WhatsApp/Phone at +919663213636.