How can you restrict your child’s ability to use chat functions or send messages through the portal?

• Related Articles

• How do I update my child’s personal details, such as name or address, on the portal?

  To update your child’s personal details, such as their name or address, log into the portal, navigate to the ‘Profile Section’, and submit a request for the changes. These changes usually require administrative approval and verification. If you are ...

• How can I accurately track my child's attendance on the portal, and confirm if they have joined the class link?

  You can track your child's attendance by logging into the portal and navigating to the attendance section, where you can view daily attendance records. To confirm if your child has joined a class, check the portal’s real-time attendance status or ...

• How do I resolve issues where my child cannot access or download class recordings from the portal?

  Students cannot download recordings but can access them throughout the year on the portal. If there’s an access issue, ensure the recordings were properly uploaded and check for browser or internet issues.

• How can parents track their child's progress and communicate with the academic team regarding concerns?

  Parents can track their child’s progress through the school’s online portal, which provides updates on grades, attendance, and teacher feedback. They can also communicate directly with the academic team through scheduled meetings or emails.

• What should you do if you can't find your child's e-library content, homework, or progress reports on the portal?

  If certain content is missing, it’s likely due to accessing homework or assignments after their due date, which may cause them to disappear from the portal. In such cases, you should inform the class teacher, who can then allow access again by ...