How can we resolve issues with books sent for incorrect grades or missing items in the Learning Kit?
How can we resolve issues with books sent for incorrect grades or missing items in the Learning Kit?
Issues with incorrect or missing items can be resolved by reporting the problem to the school's support team. The school will investigate the issue and send the correct items or offer a replacement kit as required.
If any items are missing from the Learning Kit, parents are encouraged to contact the school’s support team immediately. The school will verify the missing items and arrange for a replacement or additional shipment as needed.
ID cards may be delayed or missing due to production issues or logistical challenges, particularly for higher grades and international students. The school is working to improve the production process and ensure that ID cards are included in the ...
Parents can contact the school’s support team for any issues related to Learning Kit dispatch and logistics. The team is available through the school’s portal, email, or hotline number (+91 96632-13636).
If language books are the same as last year’s or if third language books are missing, parents should report the issue to the school’s support team via the LMS portal. The school will arrange for the correct books to be sent or provide digital ...