How can parents and students get immediate support or information regarding academic matters?

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• How can students and parents directly communicate with teachers for academic support?

  Students and parents can directly communicate with teachers through the school’s communication portal, email, or scheduled meetings. Regular office hours are also set for direct interaction.

• How can parents track their child's progress and communicate with the academic team regarding concerns?

  Parents can track their child’s progress through the school’s online portal, which provides updates on grades, attendance, and teacher feedback. They can also communicate directly with the academic team through scheduled meetings or emails.

• What measures are in place to address complaints regarding teacher behavior or teaching methods?

  Complaints regarding teacher behavior or teaching methods are taken seriously. Parents or students can report issues to the academic coordinator or school administration, who will investigate and take appropriate action.

• Can special requests for learning materials or additional support be accommodated, such as for students needing extra help or specific course materials?

  The organization may be able to accommodate special requests for learning materials or additional support on a case-by-case basis. Parents can contact the academic team via the LMS portal to discuss specific needs, and the school will do its best to ...

• What is the procedure for requesting additional guidance or remedial classes for students who need extra help?

  If a student requires extra help, parents or students can request remedial classes through the academic coordinator or directly with the subject teacher. These classes are scheduled based on the teacher’s availability.