How can I manage the connection issues with my child’s 21K Zoom account?

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• How can I resolve the issues with educational platforms integrated with my child’s learning portal?

  The details of any additional portal if required like Canva or others are shared by the receptive teacher to the students. Any possible issues with educational platforms integrated with your child’s learning portal are best addressed by reaching the ...

• How do you manage the subject selections and fee payments in my child’s CRM?

  All the subject selections and fee payment changes in the student’s CRM are managed by the school’s team only. Parents can coordinate any possible discrepancies using the LMS portal or CRM team to resolve the issues.

• How can my child register for the 21K Zoom link using Gmail?

  The registration for the 21K Zoom link using your Gmail is a one time process with the following steps: Step 1: Activate Your Gmail Account Go to the link: Gmail Activation Open Gmail. Click on "Sign In." Enter your school ID in the email field. Use ...

• What to do if the class recordings are not showing on my child’s portal?

  The class recprdings are made available on your child’s portal within one hour of the over of the class. However, if you’re facing any issues, you can reach the parent support crew.

• I’ve issues with the school’s rollover process. How can I share the same with your team?

  All the issues with the school’s rollover process can be communicated to the school through the official communication channels. These covers: Follow the steps for reaching the Parent Support Crew Call +919663213636- for an emergency response call. ...