How can a parent request to return last year’s books or exchange a T-shirt that does not fit?

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• What should I do if previous or current year’s books, assignments, or materials are not accessible on the portal?

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• How do I resolve issues where TL classes are not assigned to my child, or if I want to request a batch change?

  If TL classes are not assigned to your child, or if you wish to request a batch change, verify your child’s current enrollment status and payment confirmation in the CRM. Once verified, you can request the class assignment or batch change through the ...

• How often are parent-teacher meetings held, and what is the process for scheduling them?

  Parent-teacher meetings are typically held 4 times in a term. Additionally, parents can schedule meetings through the school’s portal or by contacting the academic office via email.

• How do I update my child’s personal details, such as name or address, on the portal?

  To update your child’s personal details, such as their name or address, log into the portal, navigate to the ‘Profile Section’, and submit a request for the changes. These changes usually require administrative approval and verification. If you are ...